We will carry out the refund using the same payment method you chose for your initial purchase. Example: If you paid by credit card, we will refund the balance to your credit card. The refund is made within max. 14 calendar days after receipt of the returned items.
We refund all unused items with their original packaging and garment tags still attached for 14 days of receipt of the merchandises. We are only accepting items for returns purchased at one of our HANWAG webshops.
In order to withdraw from your purchase contract, you can make use of our online withdrawal form or return the purchased items following the steps below.